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What Makes a Good Leader? Here Are Five Key Practices

For more than 30 years, authors Jim Kouzes and Barry Posner have been conducting research on what makes a good leader. After questioning hundreds of thousands of subjects about their leadership skills, they identified five practices common to most extraordinary leadership achievements. These Five Practices of Exemplary Leadership® form the basis of The Leadership Challenge® Workshop, a popular leadership development program that FlashPoint regularly facilitates. Read on to learn about these five behaviors and how you can incorporate them as you lead your own team.

Designing Leadership Development Programs with Measurable Impact

If you’re providing leadership development to your organization, it’s more critical now than ever to offer programs that have impact. And it’s also important that you figure out how to measure that impact in an effective and meaningful way so that you demonstrate value to your company’s management team. Review four components you can introduce to maximize and measure impact, as well as tips for building a measuring process.

Accountability Is Everyone’s Responsibility

It’s imperative to develop an accountable culture to ensure that your employees provide a quality service or product that does no harm, performs as described, and is delivered on time and at a reasonable price. Today’s clients and customers expect truthful information whether they read your website or call your receptionist, the accounting department, a sales rep, or the CEO. What will increase accountability in your organization for individuals as well as teams?

Do Your Team Members Need to Be More Accountable?

Chances are, your team members are accountable for managing ever-increasing expectations with less time and fewer resources than ever before—and you need to give them tools to address this. To help, FlashPoint offers The Accountability Experience, a highly interactive program that challenges participants’ mindsets around the concepts of personal responsibility, self-empowerment, and personal accountability. The Accountability Experience shows participants how to improve personal and organizational productivity through a three-step process: claiming ownership of a task, taking personal action to complete the task, and answering for the outcome.
On August 14, FlashPoint will facilitate The Accountability Experience in a full-day session that's open to the public. The program costs $350 per participant with a 10% group discount for four or more participants. Visit our website to learn more and to register.

Upcoming Events

Join FlashPoint for the following free webinars and training program previews. Visit our website to learn details and register online.

FlashPoint’s consultants regularly facilitate free one-hour webinars to share trends, ideas, and best practices in the field of talent management. Each is approved for one HR (general) credit toward PHR/SPHR recertification.

  • Reinventing the Talent Acquisition Process—August 12
  • Putting Leadership into Practice: Action Learning at Vera Bradley—September 23
  • What’s All This Talk about Abolishing the Annual Review?—October 1

We deliver one-hour webinars that highlight our training programs and demonstrate how we can help you develop leaders who actually lead.

  • Using the DISC Assessment to Leverage Your Talent Preview—July 29
  • The Leadership Challenge® Workshop Preview—September 8, October 21
  • The Coaching Clinic® Preview—September 18

Our public workshops are open to individuals who want to join with other talented leaders from a variety of industries and job functions to develop their professional and management skills.

  • The Accountability Experience—August 14
  • The Leadership Challenge® Workshop—October 2–3
  • The Coaching Clinic®—November 6–7

© 2014 FlashPoint

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Indianapolis, IN 46225