|
| |
The Art of Coaching and Discipline
Overview
One of the most challenging aspects of management is dealing with difficult employee situations—both personal and work-related. This workshop will help participants understand possible causes of difficult employee behavior and develop skills in effectively coaching and counseling employees.
Workshop Objectives
|
|
| |
|
|
Understand the primary causes of employee performance and behavioral problems, including negativity, work habits, and job performance. |
|
Review strategies for ongoing coaching and feedback. |
|
Learn effective communication techniques that will improve difficult employee situations in a fair and respectful manner with a focus on employee accountability. |
|
Learn strategies for dealing with upset and abusive employees. |
|
|
|
|
| FlashPoint's Training and Development Experience |
|
| FlashPoint has a deep and dynamic range of experiences
in employee and management curriculum development and facilitation. We have developed
and facilitated training content through a variety of methods and for a variety of purposes, including: |
|
|
Designing and facilitating customized performance-training programs
for team leaders, supervisors, mid-level managers, and executive-level management staff that
meet the specific needs and objectives of the organization |
|
|
Planning and facilitating visioning and strategic-planning retreats and workshops |
|
|
Developing tailor-made programs that create an awareness, understanding and mindset for continual personal and organizational growth |
|
|
Conducting one-on-one confidential discussions with executives, managers, employees and external constituencies |
| |
| In Addition to Workshops |
|
| FlashPoint can support development through other methods including: |
|
|
One-on-one or small-group coaching |
|
|
(PDF) |
|
|
Mentoring |
|
|
Executive coaching and development |
|
|
Performance management systems |
|
|
|
|
|
Succession planning |
|
|
Team simulations |
|
|
| |
|